General

I found a cheaper website

Great! We will match their prices if reasonable, e.g. if we think the competition you find practices a legal and respectable business.

How can I contact GGF if I have a question not listed here?

You can contact us via Live Chat option located on the home page of the website for immediate assistance 24/7. You can also contact us via email at support@gamegoldfast.com.Including your order number will assist us in servicing you in a timely manner.

Buying from GGF

How quickly are you able to deliver?

Average delivery times are about 5-15 minutes depending on current order volume. If we're in stock in your server (and we'll tell you right away if we aren't), you will get deliver instantly, now, log in already, we're already in the game waiting for you. (That's how quickly we deliver.)

Do you sell items?

Yes. If you don’t see any listings for your game, or don’t find the items you want, tell us.

What kind of payment methods do you guys accept?

We accept PayPal due to unparalleled buyer protection, and due to popular demand are working on others such as moneybookers and Google Checkout.

What if I don't have a PayPal account?

Use your credit card. Just proceed normally with the paypal order form and keep an eye out for the option to pay with your credit card, if you don’t see that option, look for a text link that says, "I don't have PayPal".

Why does my order require voice verification?

In an effort to protect our customers from fraud we require a voice authorization be done on every new order placed with GGF. This gives us a chance to insure children or someone else has not placed an order without the buyer's knowledge. Speaking to our clients on the phone also affords us the opportunity to answer any questions you may have about the process and gives us the chance explain any necessary instructions in regards to your first order.

Authorization Call

What is Voice Authorization Call?

To protect others from theft or misuse of credit cards or PayPal accounts, we confirm the identity of new customers. An instant and mostly invisible security process begins when a payment is received. Our system scrubs order details such as name, telephone, address, and internet service provider to make sure it all matches. Our process often includes a 1 minute telephone call to ask if the payment account owner is aware of and approves the order. For first time customers, we also checks identity thigh questions which you would know, but a thief would not. E.g. “Where did you go to high school?

Fraud

What happens if a buyer commits fraud?

Consequences include:

gamegoldfast.com is committed to the prevention and prosecution any kind of fraud. Some of our fraud prevention measures include:

• Loss of game account due to report of trade to game publisher.
• Small claims court will be used to retrieve a court order for repayment of debt – Negative scoring events can appear on your credit rating for up to seven years, affecting eligibility for employment, security clearances, loans, and financing.
• Charges will be pressed in civil court resulting in a criminal record for either petty or grand theft, in many jurisdictions, grand theft is automatic if it involves online fraud rather than direct theft.

Conviction on Credit Card Fraud Carries Penalties of 10 Years Imprisonment and/or a $10,000 Fine! U.S.C. Title 18, Section 3056, Subsection, specifically authorizes the United States Secret Service to detect and arrest any person who violates federal criminal laws relating to credit card fraud and related activity in connection with computers and/or access devices.